“Jobs-to-be-done” theory is helping drive and reframe the way we understand emerging technologies. In this episode, we talk with technology leader Michael Johnson, Director of Innovation at Atrium Health, about the jobs-to-be-done framework, its relevance for healthcare artificial intelligence (AI), as well as the biggest changes and challenges on the healthcare technology horizon.Listen to the podcast or watch the recording of this episode.
About Our Guest
Michael Johnson, Director of Innovation at Atrium Health Michael Johnson lives at the convergence of health, innovation and technology. At Atrium Health, he applies Design Thinking and #JTBD to Blockchain, VUI, AI and Machine Learning. In addition to leveraging technical innovations to accelerate the transformation of health, he also assists in cultivating strategic partnerships with both startups as well as corporate. Johnson received a master’s degree in healthcare administration and a master’s degree in business administration from Georgia State University.